How to hire a marketer: A guide for SaaS founders

You've decided you need marketing help. Maybe you're doing all the marketing yourself and it's unsustainable. Maybe you tried hiring someone and it didn't work out. Maybe you're just not sure where to start.

Here's the challenge: "marketer" means about twelve different things. A product marketer who excels at positioning is very different from a demand gen manager who builds paid acquisition engines. Someone with a strong content background operates differently than a growth marketer.

Most founders hire for a title ("Marketing Manager") rather than a specific problem ("We need someone to build our inbound lead engine"). This often leads to mismatched expectations and disappointing results.

This guide will help you figure out what type of marketer you actually need, how to evaluate candidates effectively, and what to watch out for in the hiring process.

What type of marketer do you need?

Before you write a job description or talk to candidates, get clear on specific problems you're solving for. Of course this hire will do many things, but try to get focused on your biggest priorities and current issues. They could sound something like:

"We have low to no inbound leads and sales is doing all outbound"

What you probably need: A Marketing Manager or Demand Generation Manager who can build your inbound engine from scratch.

What they'll do: Set up paid acquisition channels (LinkedIn, Google), create content that drives organic traffic, build email nurture programs, optimize your website for conversion.

What to look for: Someone who's built demand gen programs at companies in similar ARR range as you, can work with limited budget, comfortable being hands-on with multiple channels.

"Prospects don't understand what we do or why we're different"

What you probably need: A Product Marketer or Marketing Manager with strong positioning and messaging skills.

What they'll do: Conduct customer research, develop clear positioning, create messaging frameworks, build sales enablement materials, help with product launches.

What to look for: Someone who's done positioning work before, can do customer interviews, works well with sales and product teams, has examples of messaging that improved conversion or win rates.

"We need to create content but don't have time or expertise"

What you probably need: A Content Marketer or Content Marketing Manager.

What they'll do: Develop content strategy, write blog posts and guides, optimize for SEO, create sales collateral, potentially manage freelancers.

What to look for: Someone who can write well (ask for samples), understands SEO basics, has created content that drove leads or pipeline, not just traffic.

"We need someone to do a bit of everything"

What you probably need: A Marketing Manager or Senior Marketing Manager (generalist).

What they'll do: A combination of content creation, paid acquisition oversight, email marketing, website optimization, sales enablement, and analytics. They'll need to be versatile and figure out what to prioritize.

What to look for: Someone who's worn multiple hats, built marketing programs from scratch at early-stage companies, comfortable with limited resources, can work independently with weekly check-ins.

"We have some marketing happening but it's scattered and we need strategy"

What you probably need: A Senior Marketing Manager or Head of Marketing.

What they'll do: Audit what's working, develop an integrated strategy, make channel allocation decisions, potentially build a small team over time, own the marketing budget.

What to look for: Someone who's built marketing functions before, brings frameworks and processes, can think strategically while being hands-on, comfortable with ambiguity.

Still not sure? That's completely normal. Many founders benefit from talking through their specific situation with someone who specializes in marketing hiring. We help founders figure this out every day.

The questions every founder should ask during the hiring process

Regardless of which type of marketer you're hiring, these questions will help you evaluate judgment, ownership, and fit.

Question 1: "Walk me through a marketing program or initiative you built from scratch. What was your strategy, what did you execute, and what were the results?"

What you're evaluating: Can they build something from zero? Do they think strategically before executing? Can they share actual results?

What strong answers include:

  • Clear explanation of the business problem they were solving
  • How they developed their strategy (research, customer insights, competitive analysis)
  • Specific channels and tactics they used
  • Actual metrics (leads generated, pipeline created, conversion rates improved)
  • What they learned and how they iterated

Watch out for:

  • Vague answers without specific metrics
  • Taking credit for team efforts without acknowledging others
  • But also saying "we" to everything (this may also mean they really weren't owning or driving anything)
  • Only talking about tactics without explaining the strategy
  • No evidence of learning or iteration

Question 2: "Tell me about a time you had to prioritize multiple competing requests with limited time and budget. How did you decide what to work on?"

What you're evaluating: Do they have good judgment? Can they say no? Do they understand business impact?

What strong answers include:

  • A clear decision-making framework (impact, urgency, resources required)
  • Specific example of tradeoffs they made
  • How they communicated priorities to stakeholders
  • The outcome of their decisions

Watch out for:

  • They try to do everything at once
  • They can't articulate why they chose one thing over another
  • They've never said no to a stakeholder
  • They prioritize based on whoever is loudest

Question 3: "Tell me about a marketing initiative that didn't work. What happened, what did you learn, and how did you apply that learning?"

What you're evaluating: Do they take ownership? Are they self-aware? Do they learn from mistakes?

What strong answers include:

  • Specific example with context (what they tried and why)
  • Honest assessment of what went wrong
  • Clear learning they extracted
  • Evidence they changed their approach based on that learning

Watch out for:

  • They blame others (sales, budget, timing) rather than taking ownership
  • They don't have an example (everyone has failures)
  • They learned nothing from the experience
  • The failure happened because they didn't validate assumptions

Question 4: "How do you measure marketing success? Walk me through how you've set goals and tracked performance."

What you're evaluating: Do they connect marketing to business outcomes? Do they think analytically?

What strong answers include:

  • Connection from marketing metrics to revenue goals
  • Balance of leading indicators (traffic, MQL volume) and lagging indicators (pipeline, revenue)
  • Specific tracking methods and tools they've used
  • How they use data to make decisions and course-correct

Watch out for:

  • Only tracking vanity metrics (impressions, clicks, followers)
  • Can't explain how they set goal numbers
  • No connection between marketing activity and business outcomes
  • Defensive about measurement or say "it's hard to measure"

Question 5: "If you joined our company tomorrow, what would you do in your first 30 days to figure out what to prioritize?"

What you're evaluating: Do they ask questions before proposing solutions? Do they lead with diagnosis?

What strong answers include:

  • Questions they'd ask to understand the business and current state
  • Who they'd talk to (customers, sales, leadership)
  • What data they'd analyze
  • How they'd identify the highest-impact opportunities
  • A realistic plan for learning before acting

Watch out for:

  • They immediately propose tactics without understanding context
  • They assume they know what you need without asking
  • They don't mention talking to customers or sales
  • Their approach sounds like a cookie-cutter playbook

Watch out for these signals

Some patterns suggest a candidate may not be the right fit, regardless of which marketing role you're hiring for.

They've only optimized, never built

There's a big difference between taking an existing marketing program from good to great versus building one from zero. If your candidate has only worked at well-funded, later-stage companies where everything was already set up, they may struggle at earlier stages.

What to ask: "Tell me about a time you had to build something with very limited budget or resources."

They measure success in activities, not outcomes

"I published 50 blog posts" or "I managed 10 campaigns" tells you about effort, not impact. Strong marketers talk about business outcomes: "I drove 30% of pipeline" or "I reduced CAC by 40%."

What to ask: "Can you share specific metrics from your last role showing the business impact of your work?"

They need perfect resources to function

Early-stage companies don't have enterprise Martech stacks, fancy agencies, or full design teams. If a candidate says they need a lot of infrastructure and support to be effective, they may not be scrappy enough for your environment.

What to ask: "What's the minimum set of tools and resources you'd need to be effective in this role?"

They don't ask questions about your business

Great candidates interview you as much as you interview them. They want to understand your ICP, sales cycle, current metrics, budget, and team dynamics. If someone doesn't ask thoughtful questions, they're either not strategic or not seriously interested.

What to watch for: Do they ask about your customers, your goals, your constraints? Or do they just answer your questions?

They speak negatively about previous employers or colleagues

It's fine to say "we had strategic differences" or "the company direction changed." But if someone is highly critical of past bosses, coworkers, or companies, it may suggest challenges with accountability or professionalism.

What to watch for: Do they take ownership or blame others? Do they speak respectfully about past experiences?

They claim expertise in everything

No one is excellent at 12 different marketing disciplines. Strong candidates are clear about where they excel ("I'm great at paid acquisition and content") and where they have gaps ("I haven't done much with PR or events"). If someone claims to be great at everything, dig deeper.

What to ask: "What are you still developing or learning? Where would you want support?"

The interview process

Many founders rely on one or two interviews and then make a hiring decision based on gut feel. This approach often leads to disappointing results.

Here's a more effective structure.

Stage 1: Phone screen (30 minutes)

Quick conversation to cover basics: Are they looking for what you're offering? Are salary expectations aligned? Do they have the core experience you need? Can they start when you need them to? Why are they looking or willing to leave their current company? What is their key motivation in seeking a new role?

This stage filters out obvious mismatches before you invest more time.

Stage 2: Skills deep-dive (45-60 minutes)

This is where you dig into their actual work. Start with a chronological career walkthrough (15 minutes), then use the 5 questions above plus any role-specific questions.

Focus on specific examples, not hypotheticals. "Tell me about a time you..." is much more revealing than "How would you approach..."

Stage 3: Follow-up interview (45-60 minutes)

This gives other team members or leadership a chance to interview and ask follow up questions that might have been missed in the last step.

Stage 4: Take-home assignment (3 hours of their time)

Give them a real problem from your business. Provide context (your ICP, current metrics, budget, goals) and ask them to create a plan or strategy. You can also ask them to provide you with an example from their current role and give them your business context so they have a chance to align their chosen examples to the open role. 

This shows you how they think, prioritize, and communicate. It's the best predictor of actual job performance.

Be respectful of their time. This should take 3-4 hours, not an entire day.

Stage 5: Assignment review + team interview (60 minutes)

Have them present their assignment to you and key stakeholders (your sales leader, product lead, or other team members). Ask questions about their approach and reasoning.

This stage reveals how they handle questions, defend decisions, and communicate with your team.

Stage 6: Reference checks

Talk to 2-3 people who've worked with them and look to get 1-2 people who have directly managed them. Ask specific questions about their strengths, areas for development, and work style. People rarely say negative things directly, but lukewarm feedback ("they were fine") tells you something.

Total candidate time investment: About 6-7 hours

Your time investment: About 4-5 hours per finalist

Making the decision

You've run a thorough process. You have 2-3 finalists. How do you choose?

Ask yourself:

"If this person joined tomorrow, could they start executing within a week, or would they need significant hand-holding to figure out what to do?"

For Manager and above roles at early-stage companies, they should be able to:

  • Understand the problem they're solving from your interviews
  • Have a hypothesis about where to start
  • Know what questions to ask in their first week
  • Begin making progress with weekly check-ins, not daily guidance

If you're thinking "they'll need a month to ramp" or "I'll need to spend a lot of time getting them oriented," that might indicate the fit isn't quite right.

Early-stage companies don't have time for long ramp-ups. You need people who can hit the ground running.

Score against your must-haves

Go back to your original requirements. What were the 3-4 things this person absolutely must be able to do? Do your finalists meet those criteria?

If they don't meet your must-haves, they're not the right hire, even if you like them.

Check your concerns

Write down your specific concerns about each finalist. Then ask yourself:

  • Is this a "they're not perfect" concern or a "this might not work" concern?
  • Can this concern be addressed with coaching, or is it fundamental?

No one is perfect. But some concerns are dealbreakers. Trust your instincts when something feels off.

Verify with references

Strong references will say things like "they're one of the best marketers I've worked with" or "I'd hire them again in a heartbeat." Lukewarm references say things like "they were fine" or "they did good work." Listen to the enthusiasm level. But also be sure not to over rely on the references, because it's impossible for you to see the whole context of that past situation. Use references as a gut check but don’t wrestle with everything the references say.

What happens next

Hiring marketing talent is challenging because:

  • You need to know what type of marketer you actually need (i.e. generalist vs. specialist)
  • You need to evaluate skills you might not have yourself
  • You need to differentiate between people who interview well and people who execute well
  • You're competing for talent with other companies

If you're still figuring out what type of marketer you need, we can help. At Demand Recruiting, we specialize in helping SaaS founders at $1-10M ARR figure out what marketing role to hire and then finding the right person.

Here's how we can help

Not sure what you need? We'll talk through your growth stage, current challenges, and budget to help you determine whether you need a generalist, a product marketer, a demand gen specialist, or something else entirely.

Know what you need but don't have time to recruit? We handle everything: creating the job description, sourcing candidates, screening for quality, and presenting only pre-vetted people who can actually do the job.

Want to run the search yourself but need guidance? We offer consulting on role definition, interview strategy, and candidate evaluation.

Ready to talk through your specific situation?

Schedule a 45-minute consultation and we'll help you figure out exactly what you need.

Quick reference: Hiring checklist

Before you start interviewing, make sure you have:

Defined:

  • The specific problem this hire will solve (not just "we need marketing")
  • What success looks like in 3, 6, and 12 months
  • Your budget for salary, tools, and potential agency/contractor support
  • Whether you need a specialist or a generalist

Prepared:

  • A clear job description focused on the problem, not just responsibilities
  • Interview questions that test actual skills, not just credentials
  • A take-home assignment based on a real problem from your business
  • Time blocked for a multi-stage interview process

Decided:

  • Your must-have skills versus nice-to-have skills
  • What watch-out signals would be dealbreakers
  • Who else on your team should interview finalists
  • Your timeline for making a decision

The difference between a great marketing hire and a mediocre one is enormous. A great hire accelerates your growth for years. Take the time to get it right.

Need help figuring out your next step? Let's talk.

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